Inspiration of service design works collection: innovative knowledge education platform! Service design is a design activity that effectively plans and organizes the people, infrastructure, communication, materials and other related factors involved in a service, so as to improve user experience and service quality. Service design integrates people with others such as communication, environment, behavior, materials, etc., and runs through the people-oriented concept throughout. The service design can be to change the existing service or to create a new service mode.

Today, I would like to share a service design work: QUADRA

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Quadra aims to strengthen the core knowledge of communication in the context of consent. Quadra's idea stems from the need to transform the knowledge usually provided in textbooks into knowledge for user interaction and participation, so as to provide an experience of creating amazing moments. By actively playing the game to get this amazing moment, users are more likely to remember this experience, so as to remember the core value of the game.

It is designed to let two players participate in it. Each player works safely on his own computer, but lets them connect through voice, which adds human factors to the whole interaction.

Both users need to access the Quadra online game platform. One of them sends the link to the other player to connect to the same maze platform. Quadra's dynamics are based on voice commands. Both users need headphones with microphones. As soon as the player provides instructions, voice commands will be interfered with as the game progresses.

Quadra is considered as an auxiliary tool to strengthen core knowledge, so the game is set to discuss challenges and results after the game in an educational environment. The goal is to complete the challenges faced by experience discussions and how they potentially affect communication in the context of consent.

Service design is to explore the needs of various stakeholders in the system, build an overall service framework, and design various contacts in the service framework. It aims to create better experience and value for users and other stakeholders in the system through services.

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